Quantitative Analysis of Reference Help Desk Utilization Trend

نویسندگان
چکیده

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Analysis and Synthesis of Help-Desk Responses

We present a corpus-based approach for the automatic analysis and synthesis of email responses to help-desk requests. This approach can be used to automatically deal with repetitive requests of low technical content, thus enabling help-desk operators to focus their effort on more difficult requests. We propose a method for extracting high-precision sentences for inclusion in a response, and a m...

متن کامل

Telecommunications Help Desk

Troubleshooting problems Moves, adds and changes to telephone equipment or service New service, voicemail, caller menus, special calling features and plans, caller ID, music on hold, international dialing Fax machines and codes, headsets [2], conference calls [3], speaker phone rental [4] Call accounting and billling Telephone bill login [5] We also manage plans, orders, service, billing and tr...

متن کامل

AT&t help desk

This paper introduces a new breed of natural language dialog applications which we refer to as the Help Desk. These voiceenabled applications are an evolution from Help Desk services that are currently available on the web or being supported by human agents. The goals of a voice-enabled Help Desk are to route calls to appropriate agents or departments, provide a wealth of information about vari...

متن کامل

Method of Quantitative Phase Analysis by XRD Without Reference Material

This new method which is worked out in Isfahan University of Technology, makes it possible to analyze the phases quantitatively in minerals and powdered materials by X Ray Diffraction and without any reference material. To identify n unknown phases, n different combinations of phases, from fine and coarse fractions, or etc., must be obtained. Amorphous phases should not exist. Intensity ratios ...

متن کامل

Method of Quantitative Phase Analysis by XRD Without Reference Material

This new method which is worked out in Isfahan University of Technology, makes it possible to analyze the phases quantitatively in minerals and powdered materials by X Ray Diffraction and without any reference material. To identify n unknown phases, n different combinations of phases, from fine and coarse fractions, or etc., must be obtained. Amorphous phases should not exist. Intensity ratios ...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Procedia Computer Science

سال: 2014

ISSN: 1877-0509

DOI: 10.1016/j.procs.2014.05.282